Welcome to www.locstoc.com, brand.locstoc.com, retail.locstoc.com, shopping.locstoc.com and/or the LocStoc mobile application operated by LocStoc Pte. Ltd. and/or its affiliates (“LocStoc”). LocStoc takes the privacy of its Users seriously and is committed to respecting the privacy rights and concerns of all Users of the Platform and/or the Services.
This Privacy Policy is designed to assist the User in understanding how LocStoc collects, uses, discloses and/or processes (a) the Personal Data and information the User has provided to LocStoc; and/or (b) the Personal Data and information that LocStoc possesses in relation to the User.
LocStoc may update this Privacy Policy from time to time. Any changes made to the Privacy Policy in the future will be reflected on the Platform. Where permissible under Data Protection Laws, the User’s continued use of the Services or access to the Platform following the modifications, updates or amendments to this Privacy Policy (whether or not the User has reviewed such document) shall constitute the User’s acknowledgment and acceptance of the changes LocStoc has made to this Privacy Policy. The User agrees that it is the User’s responsibility to review and check the Privacy Policy frequently to see if any updates or changes have been made to this Privacy Policy.
This Privacy Policy applies in conjunction with other notices, contractual clauses, consent clauses that apply in relation to the collection, storage, use, disclosure and/or processing of the User’s Personal Data by LocStoc and is not intended to override those notices or clauses unless LocStoc expressly states otherwise.
In this Privacy Policy, unless the context otherwise requires, the following general definitions shall apply:
“Data Protection Laws” means applicable laws and regulations relating to the use and/or processing of personally identifiable information and data and privacy.
“Information” means, collectively, all web pages on the Platform, including the information, images, links, sounds, graphics, video, software, applications, and other materials displayed or made available on the Platform and the functionalities or services provided on the Platform.
“Personal Data” means:
data, whether true or not, about an individual who can be identified:
from that data; or
from that data and other information to which LocStoc has or are likely to have access; and
any data that is analogous to the foregoing, as defined in Data Protection Laws.
“Platform” means (a) both the web and mobile versions of the website operated and/or owned by LocStoc which is presently located at the following URL: brand.locstoc.com, retail.locstoc.com, shopping.locstoc.com; and (b) the mobile applications made available from time to time by LocStoc, including the iOS and Android versions.
“Purposes” means the purposes for which LocStoc collects the User’s Personal Data as set out in this Privacy Policy.
“Services” means the website features, application features for mobile, functions and services provided from time to time through the Platform.
“Users” means the users of the Platform and/or the Services, each a “User”.
The Personal Data and information that LocStoc collects include but is not limited to the following:
name;
email address;
date of birth;
billing and/or delivery address;
bank account and payment information;
telephone number;
gender;
information sent by or associated with the device(s) used to access the Platform and/or the Services;
information about the User’s network, including the User’s contact list when the User share permissions on the User’s device, and the people and accounts the User interacts with;
photographs or audio or video recordings;
government issued identification or other information required for LocStoc’s due diligence, know your customer, identity verification, and/or fraud prevention purposes;
marketing and communications data, such as the User’s preferences in receiving marketing from LocStoc and third parties, the User’s communication preferences and history of communications with LocStoc, LocStoc’s service providers, and other third parties;
usage and transaction data, including details about the User’s searches, orders, the advertising and content the User interacts with on the Platform, and other products and services related to the User;
location data;
any other information about the User when the User signs up to use the Services or Platform, and when the User uses the Services or Platform, as well as information related to how the User uses the Services or Platform; and
aggregate data on content the User engages with.
The User agrees not to submit any information to LocStoc which is inaccurate or misleading, and the User agrees to inform LocStoc of any inaccuracies or changes to such information. LocStoc reserves the right to at its sole discretion require further documentation to verify any information provided by the User.
If the User does not want LocStoc to collect the aforementioned information or Personal Data, the User may opt out at any time by notifying LocStoc’s Data Protection Officer at legal@locstoc.com. Further information on opting out can be found in this Privacy Policy.
LocStoc may collect the User’s Personal Data and information:
when the User registers an account with LocStoc, including registration using the User’s social media accounts;
when the User uses the Services or Platform;
when the User submits any form, including, but not limited to, application forms or other forms relating to the Services, whether online or by way of a physical form;
when the User enters into any agreement or provide other documentation or information in respect of the User’s interactions with LocStoc, or when the User uses the Services;
when the User interacts with LocStoc, such as via telephone calls (which may be recorded), letters, fax, face-to-face meetings, social media platforms and emails, including when the User interacts with LocStoc’s customer service agents;
when the User grants permissions on the User’s device to share information with the Platform;
when the User carry out transactions through the Services;
when the User list products and/or services for sale on the Platform and conduct transactions with other Users in respect of the sale and purchase of those products and/or services;
when the User activates or uses any payment related functions available on the Platform or provided by LocStoc’s third party service providers;
when the User uses the chat function on the Platform;
when the User provides LocStoc with feedback or complaints;
when the User subscribes to LocStoc’s publications or marketing collaterals;
when the User registers for a competition, promotion or survey;
when the User participates in any activity or campaign on the Platform;
when any other User posts any comments on the contents the User has uploaded on the Platform, or when the User posts any comments on other Users’ content uploaded on the Platform;
when a third party lodges a complaint against the User or the content the User has posted on the Platform; and
when the User submits the User’s Personal Data to us for any reason.
The above does not purport to be exhaustive and sets out some common instances of when Personal Data and information about the User may be collected.
LocStoc may collect Personal Data and information about the User from the User directly, LocStoc’s affiliates, third parties, and from other sources, including without limitation business partners (such as logistics or payment service providers), credit bureaus or scoring agencies, marketing service providers or partners, referral or loyalty programs, other users of the Services or publicly available or governmental sources of data.
During the course of the User’s use of the Platform and LocStoc’s provision of the Services, the User agrees that the User has provided consent (whether to LocStoc or the third party) to the transfer of the User’s Personal Data from third parties and LocStoc’s affiliates for the Purposes.
LocStoc will only be able to collect certain categories of Personal Data if the User voluntarily provides the Personal Data to LocStoc or as otherwise provided for under this Privacy Policy. If the User chooses not to provide such Personal Data to LocStoc or subsequently withdraws the User’s consent to use of the User’s Personal Data, LocStoc may not be able to provide the User with certain features or functionality for the Services or the Platform.
In some situations, the User may provide Personal Data of other individuals to LocStoc (such as the User’s family members or friends or persons in the User’s contact list). If the User provides LocStoc with such Personal Data, the User represents and warrants that the User has obtained their consent for their Personal Data to be processed in accordance with this Privacy Policy.
As with most websites and mobile applications, the User’s device sends information which may include data about the User that gets logged by a web server when the User browses the Platform. This typically includes without limitation the User’s device’s Internet Protocol (“IP”) address, computer/mobile device operating system and browser type, type of mobile device, the characteristics of the mobile device, the unique device identifier (“UDID”) or mobile equipment identifier (“MEID”) for the User’s mobile device, the address of a referring web site (if any), the pages the User visit on the Platform and the times of visit, and sometimes a “cookie” (which can be disabled using the User’s browser preferences) record the User’s last access to the Platform. If the User is logged in, this information is associated with the User’s personal account. The information is also included in anonymous statistics to allow LocStoc to understand how Users use the Platform.
The User’s mobile applications may collect precise information about the location of the User’s mobile device using technologies such as GPS, Wi-Fi, etc. LocStoc collects, uses, discloses and/or processes this information for one
or more Purposes including, without limitation, location-based services that the User requests or to deliver relevant content to the User based on the User’s location or to allow the User to share the User’s location to other Users as part of the Services. For most mobile devices, the User would be able to withdraw the User’s permission for LocStoc to acquire this information on the User’s location through the User’s device settings.
As and when the User views pages on the User’s website or mobile application, when the User watches content and advertising and access other software on the Platform or through the Services, such information may be sent to LocStoc (including, without limitation, IP Address, operating system, information on the content, advertisement viewed and/or software installed by the Services and the Platform from time to time).
LocStoc or LocStoc’s authorized service providers and advertising partners may from time to time use “cookies” or other features to allow LocStoc or third parties to collect or share information in connection with the User’s use of the Services or Platform. These features help LocStoc improve the Platform and the Services it offers, help LocStoc offer new services and features, and/or enable LocStoc and LocStoc’s advertising partners serve more relevant content to the User, including through remarketing. “Cookies” are identifiers that are stored on the User’s computer or mobile device that record data about computer or device, how and when the Services or Platform are used or visited, by how many people and other activity within the Platform. LocStoc may link cookie information to Personal Data. Cookies also link to information regarding the items the User has selected for purchase and web pages the User has viewed. This information is used to keep track of the User’s shopping cart, to deliver content specific to the User’s interests, to enable LocStoc’s third party advertising partners to serve advertisements on sites across the internet, and to conduct data analysis and to monitor usage of the Services.
The User may refuse the use of cookies by selecting the appropriate settings on the User’s browser or device. However, refusing the use of such cookies may affect the full functionality of the Platform or the Services.
to facilitate the User’s use of the Services or access to the Platform;
to administer the online account that the User may have set up with LocStoc;
to conduct analytics, research, business and development:
to better understand user experience with the Services and the Platform;
to improve the layout or content of the pages of the Platform and customise them for users;
to identify visitors on the Platform;
to conduct surveys, including carrying out research on the Users’ demographics and behaviour to improve LocStoc current technology (e.g. voice recognition tech, etc) via machine learning or other means;
to derive further attributes relating to the User based on Personal Data provided by the User (whether to LocStoc or third parties), in order to provide the User with more targeted and/or relevant information;
to conduct data analysis, testing and research, monitoring and analysing usage and activity trends; and
to further develop the Platform and the Services.
for legal and operational purposes, including:
to ascertain the User’s identity in connection with fraud detection purposes;
to compare information, and verify with third parties in order to ensure that the information is accurate;
to process any complaints, feedback, enforcement action and take- down requests in relation to any content the User has uploaded to the Platform;
to produce statistics and research for internal and statutory reporting and/or record-keeping requirements;
to store, host, back up the User’s Personal Data for operational, legal or business purposes;
to prevent or investigate any actual or suspected violations of the Terms of Service, Privacy Policy or any of our policies, fraud, unlawful activity, omission or misconduct, whether relating to the User’s use of the Services or any other matter arising from the User’s relationship with LocStoc;
to perform due diligence checks;
to comply with legal and regulatory requirements (including, where applicable, the display of the User’s name, contact details and company details), including any law enforcement requests, requests by any governmental or regulatory authority having jurisdiction over LocStoc, in connection with any legal proceedings, or as otherwise deemed necessary by LocStoc; and
to protect the life, health or personal safety of LocStoc’s employees, the Users and/or the public.
to offer loyalty, partner and bonus programs and offers and other co-branded marketing efforts, such as merchant loyalty programs, seller offers or co- branded credit cards in collaboration with third parties;
to respond to legal processes or to comply with or as required by any applicable law, governmental or regulatory requirements of any relevant jurisdiction or where LocStoc has a good faith belief that such disclosure is necessary, including, without limitation, meeting the requirements to make disclosure under the requirements of any law binding on LocStoc (including, where applicable, the display of the User’s name, contact details and company details);
to respond to any threatened or actual claims asserted against LocStoc or other claim that any Information violates the rights of third parties;
to store, host, back up (whether for disaster recovery or otherwise) of the User’s Personal Data, whether within or outside of the User’s jurisdiction; or
any other purpose to which the User’s consent has been obtained, in compliance with LocStoc obligations under Data Protection Laws, including to notify the User at the time of obtaining the User’s consent,
(collectively, the “Purposes”).
LocStoc’s subsidiaries, affiliates and related corporations;
buyers or sellers the User has transacted with or interacted with on the Platform or in connection with the User’s use of the Services for the above-stated Purposes;
other Users for one or more of the above-stated Purposes;
contractors, agents, service providers and other third parties LocStoc uses to support LocStoc’s business. These include but are not limited to those parties which provide administrative or other services to LocStoc such as mailing houses, logistics service providers, financial services providers, advertising and marketing partners, telecommunication companies, information technology companies, and data centres;
a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of LocStoc’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Data held by LocStoc in relation to the Users is among the assets transferred; or to a counterparty in a business asset transaction that LocStoc or any of its affiliates or related corporations is involved in; and
third parties to whom disclosure by us is for one or more of the Purposes and such third parties would in turn be collecting and processing the User’s Personal Data for one or more of the Purposes.
(iv) shall employ sufficient security measures to protect each User’s Personal Data in their possession, retain such data only for as long as necessary for the Purposes and in accordance with the Data Protection Laws, and to delete or return such data to LocStoc upon any request from LocStoc or as soon as reasonably possible upon completion of the transaction; and (v) to inform LocStoc’s Data Protection Officer at legal@locstoc.com in the event of any potential data breach or other loss of such User’s data.
(ii) retention is no longer necessary for any legal or business purposes; and (iii) no other legitimate interests warrant further retention of such Personal Data. If the User ceases to use the Platform, or the User’s permission to use the Platform and/or the Services is terminated or withdrawn, the User may continue storing, using and/or disclosing the User’s Personal Data in accordance with this Privacy Policy and our obligations under the Data Protection Laws. Subject to the Data Protection Laws, LocStoc may securely dispose of the User’s Personal Data without prior notice to the User.
LocStoc does not provide the Services or the use of the Platform to minors (which is to be determined based on the applicable law). LocStoc does not knowingly collect any Personal Data relating to minors.
The User hereby confirms and warrants that the User is above the age of minority and the User is capable of understanding and accepting the terms of this Privacy Policy. If the User is a minor, the User may use the Platform only with the involvement of a parent or legal guardian.
Parents or legal guardians should not allow minors under their care to submit Personal Data to LocStoc. In the event that such Personal Data of a minor is disclosed to LocStoc, such parent or legal guardian hereby consents to the processing of the minor’s Personal Data and accept and agree to be bound by this Privacy Policy and take responsibility for the minor’s actions.
Third party sites: To provide the Users with increased value, LocStoc may choose various third party sites to link to, and frame within, the Platform. LocStoc may also participate in co-branding and other relationships to offer e-commerce and other services and features to the Users. These linked sites may separately access, and allow a third party to view, the User’s identifiable information, such as the User’s name, the User’s user ID, the User’s device’s IP Address or other information such as any cookies that the User may previously have installed or that were installed for the User by a third party software application or website. Additionally, these applications may ask the User to provide additional information directly to third parties. These linked sites have separate and independent privacy policies as well as security arrangements. Even if the third party is affiliated with LocStoc, LocStoc has no control over these linked sites, each of which has separate privacy and data collection practices independent of LocStoc. Data collected by LocStoc’s co-brand partners or third party sites (even if offered on or through our Platform) may not be received by LocStoc. The User is encouraged to read the terms and other policies published by such third parties on their websites or otherwise.
LocStoc does not guarantee the security of Personal Data and/or other information that the User provides on third party sites.
LocStoc therefore has no responsibility or liability for the content, security arrangements (or lack thereof) and activities of these linked sites. These linked sites are only for the User’s convenience and the User therefore access them at the User’s own risk. Nonetheless, LocStoc seeks to protect the integrity of the Platform and the links placed upon each of them and therefore welcome any feedback about these linked sites (including, without limitation, if a specific link does not work).
correction requests if deemed vexatious or unreasonable, and/or in accordance with the provisions as set out in the Data Protection Laws.
In the event of any questions or concerns in relation to the privacy practices of LocStoc, please contact LocStoc’s Data Protection Officer at legal@locstoc.com.